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Refund Policy
Camps and clinics: For refund requests received prior to the first session of a camp or day
of a clinic, Bird will refund the tuition paid minus a $20 nonrefundable administrative fee.
Lessons & rehearsal slots: If you are unable to make a scheduled lesson or rehearsal slot,
you may make up your lesson or rehearsal at the end of the term. For example, if you missed one
lesson in a seven-week session, you would have a makeup lesson in week eight. We may also grant
refunds at our discretion in certain circumstances (e.g., if you move out of town and are unable to complete or makeup
your session), minus a $20 nonrefundable administrative fee.
Questions?
For questions about class content, scheduling, rescheduling and other details, call Bird at 415.441.3551.
For questions about the online registration process, credit card charges and refunds, please call sPortability at 877.530.1248.
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